Contact
Get in touch
Email support@fadescope.com. It reaches a real person rather than a queue, and messages about broken things get answered first.
Write a message
Fill this in and it opens your own email app with the message ready to send — so the reply lands back in your inbox.
What to write about
- Something is broken
- A filter returning the wrong properties, a search that fails, a charge that looks off. Include what you searched for and roughly when.
- Something is missing
- A filter your trade needs, a field that should be on the card, an export column. Feedback from people doing the work decides what gets built.
- Billing and data
- Questions about what a search costs, what is billable, or where the underlying property records come from.